Social Media Coordinator

Job Description

 

Our digital marketing firm is one of the best-kept secrets in the industry. We’re currently working with the most prominent names in online eCommerce, marketplaces, technology, B2B, and SaaS-based businesses. We are looking for a passionate social media coordinator to jump in and help across our performance marketing team. 

This role is very hands-on, the ideal candidate is a critical thinker with strong communication skills, capable of working autonomously and collaborating effectively with cross-functional teams with clients in multiple industry verticals such as Retail, Financial Services, Fitness, Healthcare, and B2B. A background in social media management and familiarity with tools like ClickUp, Google Workspace, and Hootsuite would be beneficial.

This role offers flexible hours, the chance to work alongside leading experts in digital marketing, and the possibility to transition this part-time role into a full-time career.

Primary Responsibilities:

  • Content Support 
    • Monitor and identify social media trends to inspire content opportunities.
    • Assist in ad-hoc social media content creation, including crafting captions, managing communities, and editing.
    • Keep the link(s) in bio updated and relevant.
  • Community Engagement 
    • Conduct community engagement across all social media channels, ensuring alignment with brand voice, tone, and accuracy.
    • Implement and refine strategies to grow the community, focusing on follower acquisition, retention, and re-engagement.
    • Establish and maintain social media listening queries and topics for proactive and reactive monitoring.
  • Reporting and Insight Generation
    • Ensure data integrity during community engagement and posting activities, including tagging messages, posts, and profiles.
    • Monitor industry sentiment and Brand Share of Voice (SOV) for reporting purposes.
    • Generate social media engagement and community management reports as needed.

Requirements

  • Critical thinker with a solution-oriented communication style.
  • Strong time management and cross-functional communication skills.
  • Ability to collaborate effectively with internal teams, including member experience, HR, and brand teams.
  • 1-2 years of professional experience working across social media platforms
  • Strong understanding of social media conversations, slang, and engagement mechanisms.
  • Familiarity with tools such as ClickUp, Google Workspace, Hootsuite, Hubspot, etc.
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